Goal Setting and instilling the value of KPI’s

Course Objectives:

  • Planning for long-term success
  • To achieve consistency in performance monitoring
  • Creating individual KPI’s to achieve sales and revenue targets
  • Personal goal setting
  • Understanding the value of performance monitoring
  • Setting goals for your candidates and clients
  • Examine the 6 golden rules and their implications
  • Changing a mindset
  • Course Content:
  • Taking the ‘Big Brother’ out of performance monitoring
  • What is a KPI?
  • Building blocks for success
  • Understanding your own business
  • Exploring the tools available to help you measure your success
  • Getting your business mix right
  • Understanding all the business trigger